Thank you, each and every one of you, for the dedication and care we're seeing from you every day. These are unprecedented times, the likes of which none of us have ever seen.

We know many of you are facing challenges each day you step into your hospitals, managing difficult situations and potentially placing yourselves in harm’s way, and for that we're truly grateful.

Priorities over the coming weeks and months will change for all of us and none of us know what will happen as the situation unfolds but, like you, we want to try to continue to support as many people as we can. Where we can, we'll look to work differently to support those who need help. This will involve a number of measures, some of which are outlined below.

We’re authorising remote consultations, stopping onsite audit work and relaxing some policy terms – for example, hypofractionation for some breast cancers.

Following NHS England’s announcement regarding private hospitals, we're working hard with providers to look at ways that we can continue to support our members. For our most vulnerable members, for example, we’re asking oncologists to consider remote consultation via video or telephone and to offer home drug therapy where appropriate.

This year we had planned to attend a number of healthcare conferences, to meet you in person at the hospitals where you practise, and to discuss how we can make healthcare better, together. This is obviously on hold for the time being but we hope to pick these up when things return to normal. In the meantime, please look after yourselves and your families.

Thank you

Sarah Taylor
Head of Specialist and Practitioner Relations
AXA Health