I would like to submit a recoup request or a credit note

We may need to recoup some money from you if we've overpaid you, perhaps because an invoice was duplicated or submitted in error. Please enter the patient's membership number (AA0000000A, 0000000A, AXA/A0000000, HOL/A0000000 or STP followed by 7 digits) below to be directed to the correct form.