Please submit your invoices, where possible, through our e-billing provider Healthcode, as this is the most efficient way to get paid.

To sign up for Healthcode please click here.

I would like to submit an invoice

Invoice can be submitted by completing our online form.
You’ll need to add your patients membership number to the box below and select ‘Get started’ to complete the online form.
If you need help with your patients membership number, expand our guide on membership numbers below.

Guidance on entering your patient's membership number

To provide the cover that’s right for our members we offer and administer many different plans. These are the membership numbers our systems recognise.  

Key:
AA = any letter A-Z
00 = any digit 0-9
AXA and HOL are fixed values

AXA Health Plans

  • AXA-AA000000 (6 digits)
  • AA0000000A (7 digits)
  • 0000000A (7 digits)
  • AXA/A0000000 (7 digits)
  • HOL/A0000000 (7 digits)

 

The Exeter Plans

  • 00000000AA00 (8 digits, 2 letters, 2 digits)
  • AA00000000 (2 letters, 8 digits)
  • 0000000000 (10 digits)
  • 0000000 (7 digits)
  • 000000 (6 digits)

 

Freedom Plans

  • AA000000 (6 digits)
  • AAA00000 (3 letters, 5 digits)

AXA Global Healthcare numbers are in this format

  • AXI, AXE, AXC, BXI, BXE, BXC, HKE, KVE, OGI followed by 8 digits (eg BXC12345678) OR
  • INTL7 followed by 6 or 7 digits (eg INTL7123456 or INTL71234567)